At One Nivesh, we are committed to delivering quality research services and addressing any concerns or grievances in a prompt and fair manner.
Step 1: Raise the Issue with Our Consultant
If you are dissatisfied with our services, we encourage you to first reach out to your assigned representative or consultant from our Research Analyst Department.
Step 2: Written Complaint
If the issue remains unresolved, you may send a written complaint clearly mentioning the nature of your complaint and service details to:
📧 info.onenivesh@gmail.com
📬 You may also write to us at our registered office address.
Step 3: Escalation to Grievance Officer
If you are still not satisfied, you can escalate the matter to our Grievance Officer who will review your complaint independently:
👤 Officer: Mr. Nitesh Jain
📧 Email: info.onenivesh@gmail.com
📞 Phone: 9669336841
Step 4: SEBI SCORES
If unresolved within 30 days, lodge a complaint with SEBI centralized system.
👉 Visit SCORES PortalGrievance Redressal Hierarchy
| Designation | Person Name | Contact No. | Email ID |
|---|---|---|---|
| Head of Customer Support | Neha Sharma | +91 96693 36841 | info@onenivesh.com |
| Grievance Officer | Nitesh Jain | +91 96693 36841 | info@onenivesh.com |
📌 Note to Clients:
- Please retain a copy of your complaint and all correspondence for future reference.
- Security Warning: One Nivesh will never ask you for sensitive credentials like OTP, passwords, or login details. Never share these with anyone.
- Ensure your contact information is updated with us to ensure smooth communication during grievance resolution.